Rather than being green with envy, realize that a dramatic difference between the haves and have-nots is the do and do-nots. If you are seeking positive change and transformation, what can you begin t...
Imagine how many new friends you would make, how much new business you could create, and how much fun you could have by simply taking the initiative to be the inviter.
If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future. Interrupting, ignoring, patronizing, or antagonizing a customer...
I spend a great deal of time on airplanes traveling from one speaking engagement to the next. There have been times when I have sat for hours next to strangers with whom I never made eye contact or ut...
Add a fresh twist of creativity to make a stellar impression which people won’t soon forget. Granted, your venue will determine how far you can stretch and how creative you can be. Making small tweaks...
Your tone of voice can be conveyed in both the words you speak and in the words you write.
Why Polish the Gold?• It builds your confidence when you realize that your words have power and can positively influence. • As you seek to find the good in others, you will enjoy the ripple effect rem...
When you are mindfully focused, the person with whom you are communicating feels that you are making them a priority—that you value their time and their perspective. It is in these moments that we can...
To cultivate bravery and courage, reduce uncertainty by being prepared. As Zig Ziglar once said, Success happens when opportunity meets preparation. Preparing well for potential outcomes will provide...
All compliments are not created equal. Some may change the trajectory of a person’s life, while others fall on deaf ears. Is it well deserved or earned? People will remember you fondly when you have a...
Why is this disengagement epidemic becoming the new norm? A few reasons I have witnessed in speaking with companies across the country include . . .• Information overload• Distractions• Stress/overwhe...
To cultivate bravery and courage, Do It Scared. Being scared is a precursor to bravery, otherwise, it wouldn’t be bravery, would it? Mustering the courage to stretch beyond your familiar territory is...
Manners Matter. Courteous behavior is the hallmark of healthy relations and human interaction. Manners ensure you will be more respected, admired, and appreciated. Thank you!
Listening is one thing; however, ACTIVE listening is quite another. The first is a passive act which does not require great involvement, whereas, the latter is a consciously aware and deliberately foc...
Glow What can you do and how can you be in order to bring out the best in others and truly help them shine?• Be complimentary; say something nice.• Be a great listener and make them feel like you are...
When you enter a room, a social situation, or a business meeting, be mindful of cues; read between the lines to better understand people and events. What do these things tell you?
What can you do to ensure that your voice value translates into impression value?
To cultivate bravery and courage, get involved in a cause you are passionate about.Serving a vision bigger than yourself changes your focus from self-doubt to whatever action is necessary for the visi...
Think about the people in your life with whom you have the most engaging dialogue—the ones who will listen to you and consider your opinions regardless of the topic. They'll stop whatever they are doi...
Polishing the gold in others will not only make them feel better about themselves, but it will also elevate you in their eyes as well as your own. Gifting others with your words of affirmation is an e...