To cultivate bravery and courage, reduce uncertainty by being prepared. As Zig Ziglar once said, Success happens when opportunity meets preparation. Preparing well for potential outcomes will provide...
To cultivate bravery and courage, Do It Scared. Being scared is a precursor to bravery, otherwise, it wouldn’t be bravery, would it? Mustering the courage to stretch beyond your familiar territory is...
Think of the communication that takes place in your own life on a continuous basis—at home, at work, with friends, and beyond. When you actively listen to people, you enhance communication.
Take the initiative with deliberate steps to be a polite person:1. Cover your mouth when you cough or sneeze.2. Reciprocate a thoughtful word or a good deed in kind.3. Say excuse me when you bump into...
Sometimes it is better to refrain from engaging in conversation because making no impression is better than making a bad impression.
Listening actively confirms for people that you are positively receiving and thoroughly understanding the message they are conveying.
If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future. Interrupting, ignoring, patronizing, or antagonizing a customer...
When you are mindfully focused, the person with whom you are communicating feels that you are making them a priority—that you value their time and their perspective. It is in these moments that we can...
To cultivate bravery and courage, borrow courage.There is inspiration all around you in the form of people who are living your dreams, achieving similar goals, and already succeeding. Knowing that som...
Imagine how many new friends you would make, how much new business you could create, and how much fun you could have by simply taking the initiative to be the inviter.
When your speaking style is clear, confident, and concise, your listeners will perceive you as such.
Manners Matter. Courteous behavior is the hallmark of healthy relations and human interaction. Manners ensure you will be more respected, admired, and appreciated. Thank you!
Add a fresh twist of creativity to make a stellar impression which people won’t soon forget. Granted, your venue will determine how far you can stretch and how creative you can be. Making small tweaks...
Your life is happening in the NOW, yet the present moment is often squandered by your thinking about what has happened in the past or may happen in the future.
When my son Nick was five years old, he was sitting at the kitchen bar while I prepared dinner. In typical busy mother fashion, I was multitasking—cooking, cleaning, running the laundry, answering the...
Rather than being green with envy, realize that a dramatic difference between the haves and have-nots is the do and do-nots. If you are seeking positive change and transformation, what can you begin t...
To cultivate bravery and courage, change your attitude toward failure. Many successful people will tell you that if you aren’t failing, you aren’t trying—that failure is an essential precursor to achi...
Polish the Gold. Be an optimist; look for the best in others, the best in situations, and focus on what is working rather than what is not. It's golden!
For more than forty years, Judith Martin has inspired the world with advice on etiquette excellence, proper behavior, and codes of conduct through her critically acclaimed newspaper column, Miss Manne...
As our society has become more casual, the line between a person’s personal life and professional life has become blurred, especially with the advent of social media. Personal information, your manner...