A person who offers a loose handshake, on the other hand (pun intended), may be interpreted as being uninterested, lacking confidence and self-esteem, weak, or being wishy-washy. Whether too strong or...
Look for all of the possible missteps in the following scenario. My friend Amy arrived at a consultation with her Hispanic business partner. The African American woman to whom they were delivering the...
13 Ways to Make Other People Feel Important1. Ask people questions about themselves, their interests, their families, their passions and their lives. 2. Catch people doing things right, pat them on th...
It is unimpressive to speaking rudely to others. Often, all we need to do to ensure that we do not launch into a rude remark is to pause . . . breathe . . . and smile to ourselves before speaking.And...
Polite people tend to be more respected, admired, and appreciated than their rude counterparts.
Emotional intelligence does not mean merely being nice. At strategic moment it may demand not being nice, but rather, for example, bluntly confronting someone with an uncomfortable but consequential t...
Brian is a deeply compassionate man who was sad to learn that his work colleague, Tom, had lost his 17-year-old daughter to a drug overdose. When Tom returned to work weeks later, Brian approached him...
Emotional intelligence will give you insight as to why people behave as they do and assist you in areas which you may wish to improve.
Seek to make others feel comfortable by demonstrating respect for their individual needs as well as their cultural norms. Your consideration and heightened awareness will guide you well—and help you m...
Palm Reading 101• Palm Up— Conveys openness, service, humility, and sympathy.• Palm Down—Demonstrates authority, superiority, and control.• Palm Vertical—Shows you are meeting on equal terms with a mu...
Follow your heart, but take your brain with you! After buying an armload of funny books filled with clean jokes, one-liners, and speech openers, I discovered how truly spot-on Joe had been. Inserting...
Communication skills, quotes by Susan C Young, relationship quotes, emotional intelligence quotes, motivational speaker Susan Young, body language quotes, handshake quotes, make a positive first impre...
Along with the Law of Attraction there is also an Attractor Factor for easily building camaraderie and commonality for making a positive first impression. Seek to find:1. Shared History2. Shared Stori...
Every one of us, at some time or another, has allowed fear to prevent us from living our best possible life. The first step in conquering our fears is to identify and confront them. Among the most com...
Clown Around . . .Nancy Weil of The Laugh Academy gives people she meets red clown noses and shows them how to use them. Promoting laughter as a cure for stress and negativity, she makes a positive an...
The Art of Action explores specific action steps you can take for personal and professional transformation. Start by taking the initiative to be kind, courageous, and polite.
I was once hired by an organization to deliver a workshop on networking. The goal was to provide their engineers with tools and strategies for expanding their circles of influence—to foster innovation...
It is unimpressive to not return what’s been borrowed. Whether you have borrowed money, folding chairs, yard tools, or a popular book, always make sure you return to another person what is rightfully...
In our digital world today, handwritten notes are an old school way to make people feel important. Email is easy and Facebook birthday messages are now the norm, however, taking that extra step makes...
A strong handshake conveys confidence, clarity, strength, and intention. As with everything else in life, if it is overzealous, it may be seen as aggressive, arrogant, or dominating. A bone-crushing v...
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