To cultivate bravery and courage, may the Force be with you. Whether you fortify yourself with a positive mental attitude, affirmations, faith in God, prayer, and meditation, or an innate sense of per...
Most everyone has the classic question stamped on their forehead that asks, What’s in It for Me? It is not a matter of being self-centered, arrogant, or narcissistic; it is simply a natural and instin...
In The Art of Connection, you will learn simple, yet powerful ways to build trust and rapport for connecting with ease. By being personable and friendly, you will receive more positive and welcoming r...
If people would read more of these humor books, they wouldn’t need all those self-improvement books!
Follow your heart, but take your brain with you! After buying an armload of funny books filled with clean jokes, one-liners, and speech openers, I discovered how truly spot-on Joe had been. Inserting...
Being proactive and intentional will enable you to create a positive experience for yourself and others.
Become a ‘good finder’ and seek to acknowledge the best you see in others.
When all else fails, Mother Nature has provided you with a great social default for finding commonality with others. Since weather is a universally shared experience, it enables you to jump into a con...
The Gift that Keeps on GivingI once had a lovely real estate client named Jane who was an elderly lady living alone. Her sons lived far away in the Pacific Northwest and she rarely saw them. I became...
Strategic CommonalitySocial media has capitalized on helping people find others who share their similar interests, shared experiences, and common passions. With social media, we are easily able to tar...
Smiling and Expressions of Emotion. A genuine smile is inviting, contagious, and encouraging. People do read a book by its cover and your expressions provide a glimpse for what they’ll find inside.
Many hospitality companies follow the 5 and 10 Rule, whereby when a customer is within ten feet of the employee, they should provide acknowledgement with eye contact and a genuine smile. When the cust...
Life rewards action. To get from where you are now to where you want to be requires forward movement and momentum. Although you may already know what it takes to bridge the gap, simply knowing what to...
Don’t try to make a joke just to make a joke. Sometimes, as human beings, we so want to fit in and connect that we try TOO hard to be something we are not. It’s okay if you’re not the life of the part...
Considerations & Exceptions for Impressive Handshakes• Be mindful of a person’s age; be tender with arthritic hands. In that case, a loose and gentler handshake is a gesture of sensitivity and compass...
Being Nice Has Its Limitations. While you will certainly attract more bees with honey, there are times when being nice can backfire. Take it from a naturally kind person, being a bitch has its time an...
When you are sitting behind a desk with a person on the other side, there is a barrier between you that becomes a psychological and subliminal message. Some of the best leaders I know have a round tab...
What gives you your sense of importance and makes you feel special? Who and what bring out the best in you? What does it take to make you feel like a million bucks and ready to take on the world? When...
Some people not only burn their bridges, but they also torch the town! With all their deeds of drama and destruction, they leave behind an aftermath of distrust, disrespect, and disappointment. And fo...
Professional Networking The first week I lived in Madison, WI, I sought a local chapter meeting for ATD (Association for Training Development). Having belonged to the same organization in Florida, I k...