It is easier to do business and work with people who are most like ourselves.
Instant AccessWhen my twins were born, I moved abruptly from being a professional career woman to a full-time, stay-at-home mom. The role shift opened a new door of commonality which surprised and del...
All your thoughts, imagination, feelings, emotions and sensation are part of the mechanical process that can be understood, at the state of self-realization.
The Art of First Impressions for Positive Impact is based on the premise that when you become self-aware and learn how to shine bright as your best self, you can transform your relationships in life a...
Take the initiative with deliberate steps to be a polite person:1. Cover your mouth when you cough or sneeze.2. Reciprocate a thoughtful word or a good deed in kind.3. Say excuse me when you bump into...
Palm Reading 101• Palm Up— Conveys openness, service, humility, and sympathy.• Palm Down—Demonstrates authority, superiority, and control.• Palm Vertical—Shows you are meeting on equal terms with a mu...
I have noticed generational humor exists as well. Since our frames of reference and cultural influences vary, there is a lot of room for misinterpretation and the potential to not get it.
Emotionally intelligent people can focus their emotions to improve performance and productivity.
Your EQ (emotional quotient) is your capacity to recognize, discriminate, and label emotions accurately and interpret them to help guide your thinking and behavior.
To cultivate bravery and courage, Do It Scared. Being scared is a precursor to bravery, otherwise, it wouldn’t be bravery, would it? Mustering the courage to stretch beyond your familiar territory is...
In our digital world today, handwritten notes are an old school way to make people feel important. Email is easy and Facebook birthday messages are now the norm, however, taking that extra step makes...
Developing your emotional intelligence will allow you to explore new depths of understanding in yourself and others.
We all have the same pallet of emotional paints. It is how we pigment them on the canvas of life that dictates our artistry.
When I was a young and aspiring speaker, I sought mentorship from a man who had been a Dale Carnegie trainer for decades. Eagerly wanting to know how to improve my stage presence and build my career,...
For more than forty years, Judith Martin has inspired the world with advice on etiquette excellence, proper behavior, and codes of conduct through her critically acclaimed newspaper column, Miss Manne...
Expressing and demonstrating genuine interest for people can connect you on levels you may never have imagined.
Establishing social certainty helps you build trust, develop rapport, and strengthen your connection. However, the right questions might lead you to find a niche of commonality in someone who is very...
As our society has become more casual, the line between a person’s personal life and professional life has become blurred, especially with the advent of social media. Personal information, your manner...
All manners are not created equal and can conjure different interpretations based on the environment in which they are being displayed.
Your handshake has the power to reveal your strength of character, make a promise, demonstrate your level of respect, exercise your etiquette, and represent your business acumen. Learning how to do it...