Understanding a wide range of personalities will help improve your communication, connection, and engagement not only at work, but in your relationships at home, in life, and in love.
The Words You ThinkYour thoughts lay the foundation for your life’s experience. Are you utilizing your thoughts for your highest good or are they harmful to you and others? Are your thoughts building...
The spot-on accuracy of the results may astound you. Once you understand yourself and realize that other people have their own sets of unique traits and preferences, you can find ways to communicate m...
Sometimes you want to go where everybody knows your name, and they're always glad you came. You wanna be where you can see, our troubles are all the same. You wanna be where everybody knows your name.
Introverts typically . . .• Process information internally. It is normal for them to continuously contemplate, generate, circulate, evaluate, question, and conclude.• Are rejuvenated and energized by...
Eloquent speakers, communication experts, seasoned actors, and musicians all understand the transforming power of the pause. They know all too well that strategic silence and a well-placed whisper can...
Voice Value. Your voice makes a first impression. Is your voice coming across as smart, friendly, and positive or ignorant, rude, and negative? The way you deliver the words is your vocal image.
As a professional speaker and author, excellent grammar is crucial in my profession. Without the proper use of words and language, I would lose credibility and respect.
Your self-talk is a silent force working behind the scenes that determine how you present yourself to the world.
The synchronicity found in nature extends to the rhythm and patterns in our relationships; it explains how random events can come together to achieve harmony, flow, and order. Similarly, social synchr...
By becoming aware of the differences and developing an understanding of each person’s uniqueness, you will improve your interactions to make more positive first impressions.
Your tone can represent the character of your business, the strength of your resolve, and express the depths of your convictions.
Use Names. Calling a person by name makes him/her feel recognized, appreciated, and special. It shows respect and that you are genuinely interested in making a connection. You make them feel remembere...
To remember people’s names, create a New Contact—Saving someone’s name shortly after meeting will help you retain it longer. Whether it is on a piece of paper, your cell phone contacts, friending him...
The Words You WriteFew things scream ‘unprofessional’ faster than a poorly written letter or resume filled with errors, misspellings, misuse, and negligence.
To remember people’s names, introduce a Just-Met to someone else—Introduce your newfound acquaintance or friend to someone else. As you share her name with another person, the name will become locked...
The way you deliver the words you say becomes your vocal image. This vocal image can make or break your first impressions, impact your communication, and determine how people respond to you.
The fact that someone is different from you does not make them wrong—it just makes them different. Why would we ever want everyone to be alike anyway? That would make the world boring!
The Rhythm of RelationshipsIt’s not a mystery that there are certain people with whom we click and others with whom we don’t. In the movie, Forrest Gump, Forrest proclaimed that he and Jenny got along...
Susan RoAne is the bestselling author of How to Work a Room: The Ultimate Guide to Making Lasting Connections in Person and Online. She is known worldwide as the Mingling Maven and is a respected expe...