“ A Sign of Respect. As our world grows more casual, we observe a tendency for everyone to use first names rather than surnames. It is a pleasure meeting you, Mrs. Young, has a completely different conn… Susan C. Young
“ Your way of being impacts your happiness and outcomes—the wisdom of your choices, your confidence and courage, your self-esteem, how you are perceived and received by others, and the quality of your r… Susan C. Young
“ Your success and legacy, personally and professionally, are built through the impressions you make one encounter at a time. Susan C. Young
“ While some may consider being friendly an appealing personality trait, I challenge you to see it as a valuable skill. In a world where we are continuously bombarded with negativity and anxiety is at a… Susan C. Young
“ What determines whether the usage is acceptable or inappropriate? If you want to make a great first impression with positive impact, it is essential that you know there is a difference. Susan C. Young
“ There are times when making a great first impression is essential and you need to do everything in your power to be diligent, deliberate, and dedicated to making the connection count. Susan C. Young
“ Sometimes we break people's trust accidentally. An infraction such as not returning a phone call, missing a deadline, being late for an appointment, divulging a confidence, or speaking out of turn can… Susan C. Young
“ Most everyone has the classic question stamped on their forehead that asks, What’s in It for Me? It is not a matter of being self-centered, arrogant, or narcissistic; it is simply a natural and instin… Susan C. Young
“ I’ve Got to Trust You to Like YouPeople want to do business with people whom they like and trust. If anything in a business presentation raises concerns or doubt about your trustworthiness, everything… Susan C. Young
“ Identifying, developing, and connecting on these points of reference will provide you with a rich resource of information from which to engage in stimulating conversations and connect on meaningful le… Susan C. Young
“ Confidence is not a goal or a final ending point where you arrive and then stop once you reach it. Rather, it is the satisfaction and reward you achieve by stretching to, and beyond, the best of your… Susan C. Young
“ Your way of being sets the tone for how people relate to you, behave toward you, and engage. How is it working for you? Susan C. Young
“ When all else fails, Mother Nature has provided you with a great social default for finding commonality with others. Since weather is a universally shared experience, it enables you to jump into a con… Susan C. Young
“ Use Discretion & Good Judgment. Don't share your most embarrassing moments with public exposure. Doing what is right is not always easy and can require uncommon courage. Be brave my friends, living ri… Susan C. Young
“ UN-Impressives• Lying.• Bragging.• Gossiping.• Cursing and using foul language.• Making self-deprecating comments.• Regularly expressing worry and anxiety.• Criticizing and condemning people and situa… Susan C. Young
“ Too often when people hand us their cards, we quickly slip them into our pockets or purses without giving notice to what it says. Subliminally, it tells the other person that we don’t care or are not… Susan C. Young
“ To ‘up your game’ means, simply, to make the effort to improve what you are doing—to amplify, boost, or strengthen your talents or performance. Susan C. Young
“ The more positively centered and grounded you are in your authentic being, the more people may be drawn to you. Susan C. Young
“ Someone who is being gracious, kind, and passionate is more likely to achieve what they want in life than someone who is being petty, cruel, or resistant. Susan C. Young
“ Positive impressions have staying power, so make them great. You can transform your connections and your relationship results! Susan C. Young
