Ed Catmull Quote
When you begin to grasp that big and little problems are structured similarly, then that helps you maintain a calmer perspective. Moreover, it helps you remain open to an important reality: If all our careful planning cannot prevent problems, then our best method of response is to enable employees at every level to own the problems and have the confidence to fix them. We want people to feel like they can take steps to solve problems without asking permission.
Ed Catmull
When you begin to grasp that big and little problems are structured similarly, then that helps you maintain a calmer perspective. Moreover, it helps you remain open to an important reality: If all our careful planning cannot prevent problems, then our best method of response is to enable employees at every level to own the problems and have the confidence to fix them. We want people to feel like they can take steps to solve problems without asking permission.
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