Teach your employees how to build relationships with your customers.
Customers loves certainty, make sure you give it to them.
OversharingWhy do some people feel the need to share their deepest, darkest secrets with complete strangers or on social media? How could saying too much, too soon possibly help their case or earn the...
Check Your Ego at the Door. A big part of creating valuable, long-term connections requires setting your ego aside. For some, it’s a struggle to not be the center of attention, of the conversation, or...
We all have an innate desire to feel important, be special, and feel appreciated. Considering the universal drive to have those needs met, it is one of your best ways to move past making a positive fi...
Fine-tune your rebounding and resiliency skills. Teach yourself different ways to stay mentally in the moment by projecting a friendly and positive vibe in everything you do. Remember, your vibe attra...
Communication skills, quotes by Susan C Young, relationship quotes, trust, speaker Susan Young, first impressions quotes, best motivational speakers, best keynote speakers, curiosity and being interes...
It is better to apologise later than to ask for permission now. It is called self leadership
The dictionary defines discretion as the quality of showing discernment, the ability to make responsible decisions, and behaving or speaking in such a way as to avoid causing offense to others or reve...
UN-Impressive Acts of Indiscretion• Forwarding other people's emails without getting permission.• Throwing other people under the bus to save yourself. • Talking loudly, being boorish and insensitive...
The irony is that their enthusiasm for personal revelation can backfire badly and have the opposite effect. People become their own worst enemies and don’t need anyone else’s help in making themselves...