Listening is one thing; however, ACTIVE listening is quite another. The first is a passive act which does not require great involvement, whereas, the latter is a consciously aware and deliberately foc...
Think about the people in your life with whom you have the most engaging dialogue—the ones who will listen to you and consider your opinions regardless of the topic. They'll stop whatever they are doi...
14 Awesome Conversation Starters1. What do you do for fun? Hobbies, recreation . . . 2. What are your super powers? Gifts, talents, strengths.3. Good morning! It’s great to see you! 4. What is your st...
The space between meeting a stranger and making a new friend can be a short distance or a gaping chasm. By understanding how to open a conversation well, you will be better able to bridge the gaps and...
Your first words will not only shape your first impression, they can create amazing connections, lead you to your dream job, or help you discover a new best friend—or accomplish exactly the opposite.
You can certainly take the easy road and use the predictable and boring defaults like:• How are you doing?• How about this weather?• What do you do for a living?• Hi. My name is _________. What’s your...
By your practice of active listening, everyone involved benefits because you . . .• are more engaged and engaging;• demonstrate that you are interested in others and what they have to say;• make other...
UN-Impressives of the Poor Listener• Thinking about what you should have done, could have done, or need to do. • Allowing your emotional reactions to take over.• Interrupting the person talking.• Repl...
My success with customers on the telephone wasn’t by using pushy sales methods, but by engaging people in meaningful conversations which could lead to friendships on the phone before I ever met them....
How do you minimize the awkwardness in that moment? What are some of the conversations starters you've used to open, encourage, and support enjoyable and beneficial conversations?
Through the years, I have heard that the average person speaks at about 150-160 words per minute, but can listen at a rate of about 1,000 words per minute. What is going on during all that extra mind...
The process of attentive listening makes the other person feel important, valued, and heard. For Nick, listening was, and still is, love. I've never forgotten that precious moment—and the lesson!
This method enabled me to expand my territory and create a strong network of loyal customers for referrals and repeat business. Make active listening a deliberate part of your business plan and succes...
Listening is one of the finest ways to demonstrate our love for another human being. How many marriages could be saved, friendships healed, careers made, and opportunities enjoyed if people would simp...
Active listening is key to all healthy and effective communication, however, it doesn't necessarily come easily.
14 Ways to Become an Incredible Listener1. Be present and provide your undivided attention.2. Seek first to understand, then to be understood.3. Listen attentively and respond appropriately.4. Minimiz...
Becoming an empathetic listener helps you to better understand how another person feels and why they communicate as they do.
Become keenly aware of these three layers to discover whether you're listening with interest and intent for excellent communication and understanding—or are you unintentionally sabotaging potentially...
To make matters even more complicated, research has shown that we remember only 25-50 percent of what we hear. This inclination not only compromises our connection with another person, but we can fail...
The Physical Language of ListeningActive listening is a physical process which transcends simply hearing. Your body language speaks on your behalf as to whether you are fully present and engaged . . ....