Only you can create bold goals that attract success for your business as you use your God-given gifts to serve others.
Service standards create the standard of expectation that you and all team members follow when interacting with customers.
Your culture is the birthplace of your brand.
With a strong personal brand, you become the only option in the eyes of your ideal customer.
I’m telling you that responsibly applying time strategy and proactively leveraging your calendar is the dumb ol’ secret to seeing your dreams come true.
I call dealing with your calendar the “calendar boogie” because you seriously have to dance around to pull it alltogether.
Raise your hand if your calendar ever makes you feel the need for an oxygen mask!
Bucketing your time or your tasks keeps you in the zone.
Batching or “bucketing” your tasks is ripping the Band- Aid off whenever you have to deal with ongoing activities.
Time management is reactive, whereas time strategy is proactive.
Time cannot be managed. It’s going to pass you by, whether or not you are trying to manage it.
I pick my technology like I picked my husband. It has to complement, not complicate, my life.
Walk a mile in your customers’ stilettos or loafers. Try to understand where they are in the moment.
Exceptional customer service proactively manages your brand and reactively can turn upset customers into raving fans based on how you handled their complaint.
Remember that businesses are made up of humans like you. They aren’t going to be perfect and they willneed encouragement, clarification, and correction to deliver their best.
If you choose the right vendors, your collective and sincere motives should establish both trust & grace on both sides of the relationship.
Make no mistake: if you want to make it as an entrepreneur, you simply can’t do it on your own. This is a nonnegotiable!
To set yourself up for success, you need to be real about what you can commit to consistently.
The time to market yourself is all of the time.
If your plan is not working, pivot. If it is working, do more of it!
