Selling is Serving: Serving people Asking questions Listening actively Engaging the client Supporting their decision
Anyone with a great product to sell should never criticize competing products. Your product should sell on its own merit. Consumers want the best of the best, not the best of a bad situation.
Sales professional is a profession deals with people, it's a people business not a selling job.
All these ships are currently safe at anchor but that is not what they were designed for is it? Your job is not to remain anchored and safe. Your job is to move closer to your destination at every att...
Wal-Mart uses technology to increase sales volume, but the more it does so, the more it drives down profit margins - its own and everybody else's. The same logic does not appear to hold for Goldman Sa...
Change your introduction so that you can change the outcome. Engage clients or they'll be thinking divorce.
Dreams are less influential than actions and actions are less influential than results.
Solving the problem means helping the customer to understand why you’re the best person for the job
Customers get exactly what they need, while you hit your sales targets and become incredibly successful – fair deal.
No one ever reached the top of a mountain by digging underneath it.
It’s your own personal statement of who you want to become, based on how you wish to be remembered.
In many instances, the words sell and influence are completely interchangeable.
I see what I have to become and I recognise the time it will take.
Sales success is not about convincing people to buy a product or service they don't want. It's about engaging with people who are interested and then helping them make the right decision. That's the k...
Why do customers (and that includes you and me) find it so difficult to recall more than a couple of occasions when they felt that they were treated exceptionally by the salespeople who dealt with the...
When things get tough, remember this mariner’s star. Bring to mind that everything external is designed as a challenge. A test sent to ensure you are actually worthy of acquiring your goal and reward....
But without a need, even the finest piece of beef is merely a piece of dead bull is it not?
Given the volume of PC sales and the way McAfee runs its operation, I imagine there must be thousands of phantom subscribers - folks who signed up once upon a time and left the software behind two or...
If you don’t earn their trust at the beginning, they sure as hell won’t trust you with their money at the end.
Earn the Right - Ensure you put this chunk of Sales Tetris in place first and all the other pieces just take their own positions naturally.