By speaking in a competent and confident way, your message will sound more relevant and appropriate, reflecting you in a favorable light.
When I am working with groups of thirty or fewer people, there is a powerful name exercise that I do to break the ice, start with humor, and begin my program with positive energy. One by one, each per...
Asking permission to call someone by their first name is a gesture of gentility and consideration. And once permission is granted, the gate is open for mutual respect and mutual purpose. Simply demons...
A Sign of Respect. As our world grows more casual, we observe a tendency for everyone to use first names rather than surnames. It is a pleasure meeting you, Mrs. Young, has a completely different conn...
What determines whether the usage is acceptable or inappropriate? If you want to make a great first impression with positive impact, it is essential that you know there is a difference.
I was raised in an era when part of respecting your elders was to call them by Mr. or Mrs. When my children were growing up, an occasional child would call me Susan. It was jarring, felt disrespectful...
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