“ When you make eye contact with another person, you can send thousands of silent messages without even speaking a word. No wonder eye contact can be both a direct form of communication and an elusive a… Susan C. Young
“ Uh-Oh . . . One year I was the guest speaker at an annual conference. The person who coordinated the agenda mistakenly typed my name as Sue rather than Susan. I felt odd and a little disrespected beca… Susan C. Young
“ Whether it is in a sales situation, love at first sight, a husband and wife having an important conversation, a parent disciplining a child, or a teacher instructing her students, eye contact is a pow… Susan C. Young
“ Eye Contact Can Reveal if a Person is . . . • Shy or gregarious• Honest or deceitful• Confident or terrified• Interested or bored• Patient or irritated• Sincere or inauthentic• Organized or Unprepared… Susan C. Young
“ Using names with respect and consideration tells a person that you care, are present and engaged, and that you are genuinely interested in making a connection. You make them feel remembered! Susan C. Young
“ Your eyes are the windows to your soul indeed. It is a cliché for a good reason—it is a timeless truth with universal application. Susan C. Young
“ Contextual awareness represents a continuum of behaviors, which illustrates how and why groups of people unite or divide among cultures. Susan C. Young
“ A high-pitched voice may sound less authoritative, more youthful, and less experienced, whereas, a lower pitched voice may be perceived as being more authoritative, confident, and credible. It is unfo… Susan C. Young
“ Emotion is energy in motion; therefore, different states of mind, perceptions, and feelings can all result in different electromagnetic frequencies. How can you elevate your enthusiasm and energize yo… Susan C. Young
“ We've all been in the middle of a conversation and the person with whom we are speaking breaks eye contact, appears distracted, glazes over, or looks elsewhere. Their simple eye movement can quickly b… Susan C. Young
