“ The high quality of a company’s customer experience rarely has anything to do with the high price of their product. Stan Slap
“ Leaders are people who know exactly who they are. They know exactly where they want to go. They’re hell-bent on getting there. Stan Slap
“ To integrate one’s experiences around a coherent and enduring sense of self lies at the core of creating a user’s guide to life. Stan Slap
“ Management controls performance in people because it impacts skills; it’s a matter of monitoring, analyzing and directing. Stan Slap
“ Leadership creates performance in people because it impacts willingness; it’s a matter of modeling, inspiring, and reinforcing. Stan Slap
“ Careful now: even a financially rewarding, intellectually stimulating work environment isn’t the same as living your own values. Stan Slap
“ The company may have captured their minds, their bodies and their pockets, but that doesn’t mean it’s captured their hearts. Stan Slap
“ Emotional commitment is a personal choice. Managers understand this even if their companies don’t. Stan Slap
“ A manager’s emotional commitment is worth more than their financial, intellectual and physical commitment combined. Stan Slap
“ This is your one and only precious life. Somebody’s going to decide how it’s going to be lived and that person had better be you. Stan Slap
“ Most managers have plenty of emotional commitment to give to their jobs. If they can be convinced it’s safe and sensible to give it. Stan Slap
“ You can stuff yourself with emotional fulfillment until it’s dribbling down your chin & your ego will quickly chomp it down and demand more. Stan Slap
“ A manager’s emotional commitment is the ultimate trigger for their discretionary effort, worth more than financial, intellectual & physical commitment combined. Stan Slap
“ It’s impossible for a company to get what it wants most if managers have to make a choice between their own values and company priorities. Stan Slap
“ Here’s what you need to know most about leadership: Lead your own life first. The only thing in this world that will dependably happen from the top down is the digging of your grave. Stan Slap
