“ Is it possible to be friendly and engaging every day? Of course not. Everyone has their moments. I once read a quote from an anonymous author who said, It’s okay to have a bad day— just don’t unpack a… Susan C. Young
“ Interestingly, being yourself allows others to be themselves. Even with crazy imperfections, being a bona fide genuine person is the best any of us can be—messy flaws and all! Susan C. Young
“ Do you genuinely love people? Or at least make an effort to like them? Your first impressions will be made easier and more successful when you start with your heart. Susan C. Young
“ Yes, learning curves can be painful, exhausting, trying, scary, and intimidating. How did you learn to ride a bike? One pedal, one balance, one turn, and one step at a time. Susan C. Young
“ To remember people’s names, introduce a Just-Met to someone else—Introduce your newfound acquaintance or friend to someone else. As you share her name with another person, the name will become locked… Susan C. Young
“ The fact that someone is different from you does not make them wrong—it just makes them different. Why would we ever want everyone to be alike anyway? That would make the world boring! Susan C. Young
“ Push versus Pull Marketing. Who wants to be pushed around? I certainly don’t. Statements push and questions pull. Don’t you prefer the latter? Questions pique interest and can keep the dialogue flowin… Susan C. Young
“ My friend Scott Friedman (ScottFriedman.net) is a motivational humorist who specializes in employee engagement, celebration, and customer service. He teaches organizations that when their organization… Susan C. Young
“ Your self-talk is a silent force working behind the scenes that determine how you present yourself to the world. Susan C. Young
“ With awareness and practice, even the most awkward people can learn how to be both fluid and purposeful in their bearing. Susan C. Young
“ When they are authentically engaged, their positive impressions create memorable moments and leave a lasting impact. Physical beauty becomes irrelevant because their exuberance and engagement bring ou… Susan C. Young
“ To master The Art of First Impressions for Positive Impact, it is imperative to understand some basic personality differences so that you can navigate and nurture relationships from a position of awar… Susan C. Young
“ These people do exist and are a pleasure to know. Their keen communication skills are attentive to what you want, what you are thinking, saying, or not saying. They want to hear how you are and what y… Susan C. Young
“ Susan RoAne is the bestselling author of How to Work a Room: The Ultimate Guide to Making Lasting Connections in Person and Online. She is known worldwide as the Mingling Maven and is a respected expe… Susan C. Young
“ On the other hand, when presented with a service-minded professional who strives to deliver the best possible experience, aren’t you duly impressed? They are genuinely interested in learning about you… Susan C. Young
“ Groundbreaking research at Cal Tech has now revealed that humans not only tend to synchronize their movements, such as clapping in unison or walking at the same pace, but they also synchronize their s… Susan C. Young
“ Your thoughts become your attitudes, which become your actions, which become your behavior, which become your habits, which become your lifestyle, and inevitably determine your outcomes. Utilize this… Susan C. Young
