Being culturally aware and respectful of others’ cultures will help you to keep the habit of making eye contact in context. As a matter of fact, in some parts of the world making eye contact can be co...
A positive attitude will elevate your energy and invigorate your tasks.
You can always create the space to Review, Redo, and Renew as I teach in my book Release the Power of Re3. If you feel it is time to refresh your brand, take a moment to rethink your relevance and app...
When trust is broken, foundational cracks occur which weaken the entire relationship. As with concrete, no amount of filling and patching you apply with the hope of fortifying the fracture will ever r...
When I was a young and aspiring speaker, I sought mentorship from a man who had been a Dale Carnegie trainer for decades. Eagerly wanting to know how to improve my stage presence and build my career,...
Trust and rapport are listed in that order because without first building trust, healthy rapport is not possible.
The times, they are a-changing! What was once defined by tradition, respect, and custom has evolved into a relaxed and casual society. What is acceptable and normal today would never have been permitt...
Some will reveal how you interact with the world around you, where you direct your energy, how you make decisions, how you approach work, and how you tend to communicate. Others will reveal how you gi...
Show Them You CARE. In the business world, mastering conversational skills and paying attention to the details can take you to the top and help keep you there!
Remain vigilant and try diligently not to succumb to the soul-sucking, mind-numbing, ill-mannered attitudes that seem so prevalent in the world today.
Mirroring is simply the process of discreetly matching and mirroring the subtle behaviors and qualities of the person with whom you are connecting. It's a form of behavioral reflection that unconsciou...
Making a great first impression is not an accident, and with a little planning, experimentation, and application, you can transform your style, substance, and impact.
Imagine how many new friends you would make, how much new business you could create, and how much fun you could have by simply taking the initiative to be the inviter. Try it today. Welcome new relati...
I am sharing this wonderful information with the caveat that I am not promising, endorsing, guaranteeing, judging, or predicting any outcomes for you. I’m simply providing you with tools which I have...
Have you ever met a new person and within seconds forgotten his or her name? It can be embarrassing, can’t it? Many people will laugh, brush it off, and say, I simply can’t remember names! But you sho...
Glow What can you do and how can you be in order to bring out the best in others and truly help them shine?• Be complimentary; say something nice.• Be a great listener and make them feel like you are...
Gestures and the Signals They Send• Rubbing your face, palms, and neck may signify anxiety and stress.• Arms crossed with clenched fists may signify hostility, anger, and impatience.• Arms crossed wit...
For more than forty years, Judith Martin has inspired the world with advice on etiquette excellence, proper behavior, and codes of conduct through her critically acclaimed newspaper column, Miss Manne...
Expressing and demonstrating genuine interest for people can connect you on levels you may never have imagined.
Establishing social certainty helps you build trust, develop rapport, and strengthen your connection. However, the right questions might lead you to find a niche of commonality in someone who is very...