We’ve all known the proverbial conversation hog who dominates a discussion and pays little notice to another person’s input. They’re so busy talking about themselves, we can barely slide a word in edg...
Welcome is a word to use often! Leaders who maintain an open-door policy inspire trust, teamwork, and healthier communication. They are more likely to earn respect, gain buy-in, and foster collaborati...
To remember people’s names, Pay Attention—Minimize distractions and focus on what they are saying. Making a concerted effort to concentrate will help you improve your memory.
To cultivate bravery and courage, borrow courage.There is inspiration all around you in the form of people who are living your dreams, achieving similar goals, and already succeeding. Knowing that som...
Some will reveal how you interact with the world around you, where you direct your energy, how you make decisions, how you approach work, and how you tend to communicate. Others will reveal how you gi...
Research has shown that different colors represent different character qualities and have a powerful psychological effect. Color portrays different meanings in life and in business. Choose the colors...
Many salespeople make the mistake of talking about how great they are and what they bring to the table. If they would simply take a breath, shift their mindset, and instead present ways to help solve...
Many people go through life complaining, whining, and obsessing so much about what they don’t have that they are doing exactly what it takes to block it.
Manners Matter. Courteous behavior is the hallmark of healthy relations and human interaction. Manners ensure you will be more respected, admired, and appreciated. Thank you!
I, however, typically trust people until they prove me wrong. As an energy-sensitive person with a highly intuitive nature, I pick up on clues as to whom I can trust or should be wary of. I will take...
I have noticed generational humor exists as well. Since our frames of reference and cultural influences vary, there is a lot of room for misinterpretation and the potential to not get it.
Different Strokes for Different FolksFirst things first—differences abound! Race, creed, color, gender, national origin, handicap, age, familial status, socio-economics, education, politics, religion,...
Ask anyone who has ever fallen in love at first sight and they will tell you—their mutual chemistry created an instant attraction. We have all known friends who went on a first date and knew instantly...
Add a fresh twist of creativity to make a stellar impression which people won’t soon forget. Granted, your venue will determine how far you can stretch and how creative you can be. Making small tweaks...
Your EQ (emotional quotient) is your capacity to recognize, discriminate, and label emotions accurately and interpret them to help guide your thinking and behavior.
When we trust someone or something, we place our faith and confidence in their word, reliability, and deeds. Without trust and rapport, a relationship can be cut short before it ever gets started.
When my son Nick was five years old, he was sitting at the kitchen bar while I prepared dinner. In typical busy mother fashion, I was multitasking—cooking, cleaning, running the laundry, answering the...
Trust and rapport are listed in that order because without first building trust, healthy rapport is not possible.
Trust and rapport are essential for moving a positive first impression forward to create a meaningful and lasting connection. They are the heartbeat of business, the backbone for high performing teams...
The times, they are a-changing! What was once defined by tradition, respect, and custom has evolved into a relaxed and casual society. What is acceptable and normal today would never have been permitt...