Different Strokes for Different FolksFirst things first—differences abound! Race, creed, color, gender, national origin, handicap, age, familial status, socio-economics, education, politics, religion,...
As our society has become more casual, the line between a person’s personal life and professional life has become blurred, especially with the advent of social media. Personal information, your manner...
All manners are not created equal and can conjure different interpretations based on the environment in which they are being displayed.
Access your joy within; feel and focus on it, allowing it to expand to fill your entire being.
Your handshake has the power to reveal your strength of character, make a promise, demonstrate your level of respect, exercise your etiquette, and represent your business acumen. Learning how to do it...
You magnetize what you are being. You give a smile . . . you get a smile back. If you point fingers with anger, you will get anger in return. If you are obsessing about scarcity, you will continue to...
When Humor Falls FlatHumor is not a one-size fits all guarantee. What is hilarious to one person may be offensive to another. By being emotionally intelligent and self-aware, you can discern how, when...
What can you do to ensure that your voice value translates into impression value?
Watch, Listen, & Learn . . .Broaden your sense of humor by watching funny movies and shows, reading funny books, visiting live comedy shows, or enjoying YouTube clips.
Unfortunately, while people may be considerate with their illness, they often lack the same consideration with their bad attitudes, not thinking twice about spewing their negative energy on everyone a...
To remember people’s names, Pay Attention—Minimize distractions and focus on what they are saying. Making a concerted effort to concentrate will help you improve your memory.
To cultivate bravery and courage, change your attitude toward failure. Many successful people will tell you that if you aren’t failing, you aren’t trying—that failure is an essential precursor to achi...
To cultivate bravery and courage, borrow courage.There is inspiration all around you in the form of people who are living your dreams, achieving similar goals, and already succeeding. Knowing that som...
To Disclose or Not DiscloseI just saw a poster: Dirty laundry goes here (laundry basket) not here (Facebook logo). Online and in person, withholding personal information is a discreet way of regulatin...
Think about the impact you have on the people around you every day. How do you interact with them? Is your presence uplifting or are do you bring a dark cloud?
The word brand has now taken an individualized and highly personalized shift toward how you are perceived in the minds of others.
Smiling Bloopers• Insincere smiling can backfire! (Different from a shy smile that just beckons a friendly hello.)• Transitioning from a smile to a straight face, too quickly, may give others the impr...
Rather than trying hard to be interesting and focusing on yourself, turn your attention to filling that need in others.
People love to be happy, enjoy a hearty laugh, and simply have fun. When you’re happy, everything feels right in the world and life is good. Knowing that this is a universal yearning, what can you do...
Many salespeople make the mistake of talking about how great they are and what they bring to the table. If they would simply take a breath, shift their mindset, and instead present ways to help solve...