Commonality & Camaraderie. By identifying, developing, and connecting powerful points of reference to others, you will have a rich resource of information from which to engage in stimulating conversat...
Be a Discovery Expert. Be inquisitive. A wonderful way to get to know someone is simply by asking questions. The more you ask, the more you can learn . . . about people, work, life.
As you rock rapport, you will open doors, earn loyalty, establish long-term relationships, and promote mutually respectful interaction. How can you break the ice and move toward creating a positive co...
What are those behaviors that make us take pause to think twice about a person’s trustworthiness? Guarded body language, lack of eye contact, nervous fidgeting, interrupting, speaking ill of others, l...
Top sales professionals will confirm that nurturing their sphere of influence is essential to their success. When trust and rapport are well cultivated, it can yield tremendous bottom-line results.
People who exude these qualities are treasures indeed—not only to the friends they make and strangers they meet, but to the companies who employ them.
If people would read more of these humor books, they wouldn’t need all those self-improvement books!
Even if you’re not broadcasting your personal life to the universe through social media, choose your confidants wisely and with discretion. Your ability to keep your personal details close to your ves...
Don’t try to make a joke just to make a joke. Sometimes, as human beings, we so want to fit in and connect that we try TOO hard to be something we are not. It’s okay if you’re not the life of the part...
Can I Trust You?Years ago, I heard Lou Holtz speak at a national conference. His rock-solid reputation preceded him—he is the only coach in the history of college football to take six different footba...
Sometimes we break people's trust accidentally. An infraction such as not returning a phone call, missing a deadline, being late for an appointment, divulging a confidence, or speaking out of turn can...
I’ve Got to Trust You to Like YouPeople want to do business with people whom they like and trust. If anything in a business presentation raises concerns or doubt about your trustworthiness, everything...
Use Discretion & Good Judgment. Don't share your most embarrassing moments with public exposure. Doing what is right is not always easy and can require uncommon courage. Be brave my friends, living ri...