Discretion & Good Judgment . . .The flagrant lack of decorum, reckless behavior, and poor judgment exhibited in our world today continues to astound. Even those who never dreamed they’d be caught in t...
Clown Around . . .Nancy Weil of The Laugh Academy gives people she meets red clown noses and shows them how to use them. Promoting laughter as a cure for stress and negativity, she makes a positive an...
Years ago, my mentor, Mary Seals and I shared a mutual acquaintance who was successful in sales, but had a questionable reputation. I told her, I really like him, but I can’t trust him as far as I can...
When a leader nurtures an environment of trust, respect, and honesty—business soars, creativity and problem-solving are inspired, and collaboration enables people get more done in less time.
There will be times when you would be wise to err on the side of caution. And rather than making a magnificent misstep, zip your lip and bite your tongue for personal and professional self-preservatio...
The bottom line is that, as human beings, we all crave belonging and connection. This only happens when trust is established and continuously cultivated.
Strengthen your first impressions by making the intentional effort to first earn people’s trust, and rapport will naturally follow.
Humor lightens our spirits, comforts us through the challenge, brings people together, and helps us to remember the positive sides of life. When your presence and personality bring this welcomed delig...
Discretion is the Larger Part of ValorDiscretion represents both your personal self-respect and the respect you have for other people. A discreet person has the wisdom to differentiate between good an...
As soon as someone believes you cannot be trusted, you are stopped dead in your tracks. Whether this perceived loss of trustworthiness is true or false, the perception alone can be damaging.
Animation. Enthusiasm. Sincerity. Excitement. Acceptance. Have I just described your family dog? You’re happy to see him because he is so happy to see you. It is no wonder dogs are called Man’s Best F...
Follow your heart, but take your brain with you! After buying an armload of funny books filled with clean jokes, one-liners, and speech openers, I discovered how truly spot-on Joe had been. Inserting...
Be Personable & Friendly. People who are genuinely warm and sincerely kind are easy to talk to, easy to like and bring a positive vibe to new encounters and social situations.
Trust and rapport are the connective tissue for gaining and maintaining healthy relationships. They provide people with the comfort and reassurance that they are doing business with an organization wh...
Think of fun ways you can connect with your business or social circles. When you’re with your tribe—or like-minded people—they’ll laugh and learn right alongside you.
Take steps to be humble, sincere, and authentic, and apologize if necessary. If a relationship is valuable to you, it is worth your concern and effort to make it right.
People consider trust differently. Some approach a new relationship with a degree of skepticism and want the other person to earn their trust before it is freely given. Their reluctance is often influ...
Make Others Feel Important. We all have an innate desire to feel important, be special, and feel appreciated. In your words and behavior help others feel important.
Let Sleeping Dogs LieWhen I hear someone expressing an adamant opinion which is diametrically opposed to my own, I have a strong temptation to try to convince them otherwise. But what value is there i...
Expand Your Repertoire . . .Professional humorists and comedians, like Jeanie Robertson, maintain joke files filled with assorted topics, anecdotes, and titles. When something outrageously funny happe...