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Verne Harnish Quote

Key Performance Indicators (KPIs) and Outcomes. We start with the functions and processes driving the business, then push for the company to set goals, delineate measurable Brand Promises, and pick Critical Numbers on the One-Page Strategic Plan, including KPIs for both the People and Process sides of the business so the leadership team has a balanced view of performance.

Verne Harnish

Key Performance Indicators (KPIs) and Outcomes. We start with the functions and processes driving the business, then push for the company to set goals, delineate measurable Brand Promises, and pick Critical Numbers on the One-Page Strategic Plan, including KPIs for both the People and Process sides of the business so the leadership team has a balanced view of performance.

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About Verne Harnish

Verne C. Harnish is founder of the Young Entrepreneurs' Organization (YEO), now known as Entrepreneurs' Organization, and the Association of Collegiate Entrepreneurs. He also serves as co-founder and principal of Growth Institute and as founder and chief executive officer of Scaling Up.