Meaningful eye contact has the power to transcend time and space to connect us with others and can be one of the most gracious and important ways to demonstrate attention and respect.
Be on time! If you have a 15-minute appointment—keep it at fifteen minutes unless there is mutual agreement to continue.
When you see someone smile, does it naturally make you want to smile back? When you are irritable, do you find that people mirror your irritability? When someone yawns around you, do automatically do...
Passion gives you direction. It serves as an inner compass that links you to action.
It can be a mean world; sadly, there is no shortage of rude people. Throughout my travels, I pleasantly discovered that if you are friendly to others, they will usually mirror the same in return. Rega...
A positive attitude will help you be more inspiring and motivating to others.
Without even realizing it, we magnetize people, opportunities, and outcomes. Many people continue to attract dysfunctional folks who bring trauma, drama, crisis, and negativity and then wonder why the...
To cultivate bravery and courage, interview brave people and learn their secrets.Whom do you know that displays courage and confidence? Ask them for their best practices, mimic their actions, follow t...
To Polish the Gold & Help Others Shine . . . Brag about their accomplishments in front of others:For years, I have shared that the definition of a good friend is someone who says nice things about you...
My man Daniel sees twenty patients a day, many of whom he has never met before their appointment. With only fifteen to twenty minutes to spare, he has no choice but to use the gift of gab to connect q...
Labels have always represented limitation, conformity, and narrow-mindedness to me since the human personality is multi-faceted and continuously evolving. Perhaps that is why I am so intrigued by the...
Indiscretion and poor judgment not only can destroy a positive first impression, they also can have lasting negative consequences for which there is no return. Even years into the future, moments of i...
Gracious pride is a wonderful quality when it is used for good; it brings out the best in you and encourages the best in others.
Coordinating your gestures with someone’s subtle behaviors, can help you gain understanding, realize comfortable compatibility, and develop mutual trust.
Begin asking how you may be of service and you will soon discover that the true gift is in your giving.
10 Conversation Bridge Builders1. Simply say hello with a smile.2. Ask them what they love about their work.3. Ask natural questions out of genuine curiosity. 4. Get a person talking about what’s impo...
When you redefine something, you stretch your perception and open your mind to new ideas. You discover new meanings and get to see your previous style, behaviors, or beliefs from an expanded vantage p...
When employees are fully engaged, they produce, contribute, and perform at higher levels. As a result, re-engaged team players bring more value to their companies and empower a positive culture.
Mirroring is a powerful neuro-linguistic programming technique that can be used to bond with others, build rapport, and reach mutual understanding more quickly. You may already be using it instinctive...
How we feel with someone—if they improve our mood or cause our heart to sink—can determine the health of the relationship. How do you feel around them? It's a simple measurement tool.