Show Them You CARE. In the business world, mastering conversational skills and paying attention to the details can take you to the top and help keep you there!
Are the people around you adding value or depleting your reserves? Is your career de-valuing your talents by not utilizing your strengths? Are you investing in yourself to improve your sense of value...
Your poise, postures, and gestures are the physical manifestations of your attitudes, perceptions, belief systems, self-esteem, feelings, and engagement. Be sure to know if they are working well or hi...
Look for all of the possible missteps in the following scenario. My friend Amy arrived at a consultation with her Hispanic business partner. The African American woman to whom they were delivering the...
As you use fun and humor to reduce tension and connect with laughter, light-heartedness will prevail. Exercising discretion and good judgment in your communication will leave your listener feeling lik...
Your written words show up in a variety of forms:• Emails, texts, and memos• Blogging and publishing• Your website and social media• Letters of correspondence• Advertising, marketing, and promotion
When beginning a conversation, ask the other person, Do you have time to speak right now? If they say no, you can say, I have some valuable information to share with you. What time would work best for...
Mix• Be situationally aware and pay attention to the people in the room. • Introduce guests or help strike up a conversation. • Be the one who takes the initiative and makes and effort to work the roo...
Upbeat people make us feel appreciated, important, and fantastic. These are the folks who expand and warm us with their positive energy.
When you have scheduled an appointment, or have made a commitment, you have essentially made a promise. Keep your promises. Being punctual demonstrates your consideration for others and that you can b...
I love to read. However, there have been times when certain books did not resonate with me because the timing was off kilter. Their lessons fell flat because their messages were not pertinent, relevan...
Integrity is a most valued human quality.
Strive to be a proactive participant rather than a passive procrastinator.
Finding the good in others is mutually rewarding for both you and the fortunate recipient of your kind words. Don’t you love being around people who make you feel great about yourself? Don’t you want...
Simply by living life you will gain new experiences that are uniquely your own. Your vantage points along your journey will help you form your perceptions, grow your influence, and ground you in a wis...
It is unimpressive to not hold a door open for the next person coming through. After a satisfying workout at my gym, I was walking behind a man who was exiting at the same time. He was only about two...
By taking a personal interest in other people’s lives, you are demonstrating selflessness, grace, and respect.
Know your audience! With the high level of cultural sensitivity these days, it is often better to err on the side of caution. If you don’t want your humor to come back and bite you, don’t hurt one per...
Throughout your life you will meet thousands of people, but every once in a while, you feel instant chemistry with a person and connect immediately. It is like meeting an old friend or returning home...
When you see someone smile, does it naturally make you want to smile back? When you are irritable, do you find that people mirror your irritability? When someone yawns around you, do automatically do...
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