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Susan C. Young Quote

Zip Your Lip & Bite Your TongueThe discreet communicator knows when it's time to speak and when it's time to listen. He conscientiously refrains from opening a topic of discussion if it is bad timing or inappropriate. He will stop, look, learn, and listen for cues to ensure he doesn’t get caught with his foot in his mouth.

Susan C. Young

Zip Your Lip & Bite Your TongueThe discreet communicator knows when it's time to speak and when it's time to listen. He conscientiously refrains from opening a topic of discussion if it is bad timing or inappropriate. He will stop, look, learn, and listen for cues to ensure he doesn’t get caught with his foot in his mouth.

Tags: best motivational speakers, build rapport, communication skills, customer service, discretion, first impressions, by susan c young, relationship, speaker susan young

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