Susan C. Young Quote

One of the speaking programs I deliver is entitled, Service with a Smile . . . How to Create a Sensational Customer Experience. Smiling is at the heart of my teaching because when employees smile while delivering service, it tells the guest/client/customer . . . You matter.You are important.We are glad you are here.We appreciate your business.

Susan C. Young

One of the speaking programs I deliver is entitled, Service with a Smile . . . How to Create a Sensational Customer Experience. Smiling is at the heart of my teaching because when employees smile while delivering service, it tells the guest/client/customer . . . You matter.You are important.We are glad you are here.We appreciate your business.

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