Adam M. Grant Quote
The surgeons couldn’t take their performance with them. They weren’t getting better at performing coronary artery bypass grafts. They were becoming more familiar with particular nurses and anesthesiologists, learning about their strengths and weaknesses, habits, and styles. This familiarity helped them avoid patient deaths, but it didn’t carry over to other hospitals.
Adam M. Grant
The surgeons couldn’t take their performance with them. They weren’t getting better at performing coronary artery bypass grafts. They were becoming more familiar with particular nurses and anesthesiologists, learning about their strengths and weaknesses, habits, and styles. This familiarity helped them avoid patient deaths, but it didn’t carry over to other hospitals.