Adam M. Grant Quote
Steve Jones, the award-winning former CEO of one of the largest banks in Australia, wanted to know what made financial advisers successful. His team studied key factors such as financial expertise and effort. But the single most influential factor, Jones told me, was whether a financial adviser had the client’s best interests at heart, above the company’s and even his own.
Adam M. Grant
Steve Jones, the award-winning former CEO of one of the largest banks in Australia, wanted to know what made financial advisers successful. His team studied key factors such as financial expertise and effort. But the single most influential factor, Jones told me, was whether a financial adviser had the client’s best interests at heart, above the company’s and even his own.