To cultivate bravery and courage, practice, practice, practice. Each time you test your bravery you grow your self-assurance and increase your comfort to a greater degree. Repetition helps build confi...
Think of your personal and professional life—are you attracting what you want? Are you attracting the kind of people you like? Do you feel that life is working for you or against you? How have others...
Sociologically speaking, as Americans we often lack social, cultural, and mindful awareness. We hear the stories of how our arrogance has been known to offend, confuse, and alienate people from other...
Regardless of the trends we see in the deterioration of morality, respect, and values, wise people will still strive to take the high road to rise above the ever-increasing rudeness and stand apart fr...
Polish the Gold. Be an optimist; look for the best in others, the best in situations, and focus on what is working rather than what is not. It's golden!
One of the most compelling things about you is the energy you put forth—whether it is positive, negative, or neutral. And that is only the beginning.
On a recent business trip, I reunited with a friend I had not seen in twenty years. After having a lovely lunch meeting, we came out of the restaurant to walk towards the parking lot. He automatically...
My success with customers on the telephone wasn’t by using pushy sales methods, but by engaging people in meaningful conversations which could lead to friendships on the phone before I ever met them....
Mirroring is especially helpful when our differences may divide. Think of the times when you have made a diligent effort to speak in another person’s native language to communicate and connect with co...
Imagine how your positive attitude feels when you are enjoying a fabulous day—the sky is blue, the grass is green, the birds are singing—and all is right in your world. You are filled with boundless e...
How a person treats wait staff speaks volumes about their character and values. If they misbehave in this scenario, you can likely predict how they will react when cut off in traffic, when their lugga...
All hugs are not created equal. Some people are naturally gifted in showering others with warmth and affection. They can hug with such a sincere intention it transcends a handshake. Their hugs feel ge...
ASK YOURSELF: Do you appear self-confident or unsure? Do you project a calm demeanor or scream instability? Do you come across as a leader or try to stay invisible? Do you walk with purpose and intent...
9 Reasons Why Improving Your Posture is ImportantBy projecting strength and excellence in your physical presence, you will. . . 1. Look better and feel better.2. Appear, and be, more fit and healthy.3...
You know when you feel good and you know when you feel bad. As a result, you are experiencing and displaying a wide range of energies, aren’t you? Some bring you up, while some bring you down. Start p...
With your mind alert and your eyes wide open, you will be better able to assess your space and your place for optimizing exchanges and your communication impressions.
What Does Poor Posture Look Like?• Stiff & rigid• Slumping • Slouching• Hunched over• Rounded shoulders• Overly arched back• Stumbling• Head forwardIn sensitivity, we must be aware that many people su...
We prefer to be around others who bring out the best in us and make us feel good, don’t we? Customers want to do business with people who make them feel valued, appreciated, and happy.
UN-Impressives of the Poor Listener• Thinking about what you should have done, could have done, or need to do. • Allowing your emotional reactions to take over.• Interrupting the person talking.• Repl...
Throw out and discard all negative energy that comes your way and find the positives in the situations. You may be having a bad day at work or a lot to do, but be thankful you have a job to go to whil...