When you become an actively engaged listener, you will develop the mindful awareness that active listening involves multiple layers and distinct levels.
When employees lack passion, it is nearly impossible to deliver excellent customer service. Doesn’t it make you less inclined to want to do business with them as well?
Usually this kind of self-serving honesty will sabotage your success. If you can't say something nice, don't say anything at all. Realize that sometimes your own words can, and probably will, come bac...
Unfortunately, unapproachable leaders create a tense environment that may prevent their people from bringing their best strengths and talents or challenges and solutions forward.
Social orientation can be used to your advantage to make a great first impression; however, it can also backfire when we violate the boundaries of someone else’s personal space. Awareness of space, or...
Since your mindset can make you or break you, how is it going? Is it representing you well or does it need a complete overhaul?
Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that matching and mirroring another person’s body language is a powe...
Self-confident people take the initiative to move forward in the direction of their dreams.
One would think that if people truly wanted to live incredible lives, they would do everything in their power to create a mindset which helped them get there. Right?
Many people have never discovered the power generated from a heart of service. They show up to life projecting a right of entitlement in which their needs are their first priority and they will do wha...
It has been said that poise is our highest state of consciousness. It reflects your presence, composure, balance, gratitude, discretion, and self-respect. Whether a man or a woman, a poised person car...
Create and nurture a mindset that works for you rather than against you.
Authenticity isn’t just about saying this is who I am—it is also about being flexible enough to recognize and appreciate the uniqueness in others—honoring the mutual respect for being authentic and tr...
A high self-esteem can quickly deteriorate into egotism, arrogance, and an over-confidence that can backfire and turn people off.
You are the only one who can choose your attitude for you.
You and I may have never met, but I already know so much of what you want: to be happy and feel valued. We all want love, connection, respect, confidence, health, vitality, passion, kindness, and succ...
Wouldn’t you like to arrive to any event or situation with a sense of confidence and ease that things are as they need to be?
Would you like to feel a calm confidence when you walk into a room full of strangers, knowing that you can start new a conversation with anyone?
When you have paid the price, earned the right, and done the homework to be called an expert, people perceive you differently.
When they are authentically engaged, their positive impressions create memorable moments and leave a lasting impact. Physical beauty becomes irrelevant because their exuberance and engagement bring ou...