Celebrate the success of others and they will be happy to see you succeed.
Active listening is one of the best services a company can provide.
Your poise, postures, and gestures are the physical manifestations of your attitudes, perceptions, belief systems, self-esteem, feelings, and engagement. Be sure to know if they are working well or hi...
Your heightened awareness of their perceptions, experiences, emotions, and personality styles can reveal why they feel the way they do so that you can choose your responses wisely and compassionately.
You will be stuck with you for the rest of your life so learn to be your own best friend. Take a moment, look at yourself in the mirror, and say, I love you. It feels awkward at first. Do it anyway. B...
You can shift other people's attitudes by shifting your own. When people project rudeness, impatience, and intolerance they attract the same in return. If someone looks like they are having a difficul...
Without saying a word, your thoughts are being projected and are written all over you.
While good old-fashioned manners and etiquette have worked for centuries, new standards and expectations have come into play with the modern world. Behaviors which would have been appalling in the pas...
When you wake each day, it is your choice if you are going to use your attitude to your advantage or allow it to work against you.
We crave real people and are delighted when we find them.
We are comforted when a person, place, or business is warm and inviting. Making us feel this way increases the likelihood that we will want to learn more, do business with them, or pursue a meaningful...
To say your mindset is critical to your success is a gross understatement—it is the underpinning!
Poor Posture Promotes . . . In addition to sabotaging people’s perceptions and impressions of you, poor posture can cause uncomfortable health issues:• Fatigue• Discomfort• Neck and back pain• Muscle...
Notice when negativity spins in your head and disrupt it immediately before it has a chance to take hold and stick.
It is unimpressive to not hold a door open for the next person coming through. After a satisfying workout at my gym, I was walking behind a man who was exiting at the same time. He was only about two...
Choose the Happy Side of Life. Seek ways to bring humor, laughter, and joy to work. It will not only make work more fun, but it can positively impact your bottom line.
By becoming aware of the differences and developing an understanding of each person’s uniqueness, you will improve your interactions to make more positive first impressions.
Become your own best friend—smile and say I love you to yourself occasionally.
Authenticity isn’t just about saying this is who I am—it is also about being flexible enough to recognize and appreciate the uniqueness in others—honoring the mutual respect for being authentic and tr...
As a professional speaker and author, excellent grammar is crucial in my profession. Without the proper use of words and language, I would lose credibility and respect.