A leader doesn’t need any credit…. He’s getting more credit than he deserves anyway. —ROBERT TOWNSEND, FORMER CEO, AVIS
The best time to plant a tree is twenty years ago. The second best time is today.
Keeping your commitment becomes hard, you have two choices: You can change your behavior to match your commitment, or you can lower your values to match your behavior. One choice will strengthen your...
S × E)T = R ([Strategy times Execution] multiplied by Trust equals Results)
Low trust causes friction, whether it is caused by unethical
The trust we have in people and in organizations comes, in part, from believing that they do care.
Above all, success in business requires two things: a winning competitive strategy, and superb organizational execution. Distrust is the enemy of both. I submit that while high trust won't necessarily...
There are no moral shortcuts in the game of business—or life. There are, basically, three kinds of people: the unsuccessful, the temporarily successful, and those who become and remain successful. The...
We judge ourselves by our intentions and others by their behavior.
Left untended, knowledge and skill, like all assets, depreciate in value—surprisingly quickly. —DAVID MAISTER, BUSINESS AUTHOR AND CONSULTANT
The success of big business and the well-being of the world have never been more closely linked. Global issues cannot be removed from the business world because business has only one world in which to...
The principle is simply this: We tend to get what we expect—both from ourselves and from others. When we expect more, we tend to get more; when we expect less, we tend to get less.
Low trust causes friction, whether it is caused by unethical behavior or by ethical but incompetent behavior (because even good intentions can never take the place of bad judgment). Low trust is the g...
If we can't trust ourselves, we'll have a hard time trusting others.
Coat! the manager repeated. Then you won’t have to pay the tax. But I have to sign a form, my father exclaimed. I have to declare the things I’ve bought and am bringing into the country. Don’t declare...
One thing to be careful of with regard to skills is what author Jim Collins calls the curse of competence. It’s the idea that sometimes we become good at doing something we’re not really talented in o...
In a high-trust relationship, you can say the wrong thing, and people will still get your meaning. In a low-trust relationship, you can be very measured, even precise, and they’ll still misinterpret y...
The first job of a leader—at work or at home—is to inspire trust. It’s to bring out the best in people by entrusting them with meaningful stewardships, and to create an environment in which high-trust...
There is one thing that is common to every individual, relationship, team, family, organization, nation, economy, and civilization throughout the world—one thing which, if removed, will destroy the mo...
A person has integrity when there is no gap between intent and behavior…when he or she is whole, seamless, the same—inside and out. I call this congruence. And it is congruence—not compliance—that wil...
Showing 1 to 20 of 34 results