Almost all of the time and energy in Half Moon Bay was being directed toward consulting to paying clients. Those clients in turn became the sales engine for the firm, and even when we did an occasiona...
But perhaps most important of all, having too many people on a team makes team dynamics during meetings and other decision-making events almost impossible. That’s because a good team has to engage in...
By demonstrating generosity and trust, you drastically increase the likelihood of making them a client, not to mention proving to them that you can help them.
Clients don’t expect perfection from the service providers they hire, but they do expect honesty and transparency. There
Conflict is about issues and ideas, while accountability is about performance and behavior.
Direct, personal feedback really is the simplest and most effective form of motivation.
Firing someone is not necessarily a sign of accountability, but is often the last act of cowardice
First, we go figure out how to recognize a real team player, the kind of person who can easily build trust, engage in healthy conflict, make real commitments, hold people accountable, and focus on the...
Good leaders drive commitment among the team by first extracting every possible idea, opinion, and perspective from the team. Then, comfortable that nothing has been left off the table, they must have...
If team members are never pushing one another outside of their emotional comfort zones during discussions, then it is extremely likely that they’re not making the best decisions for the organization.
Ironically, for peer-to-peer accountability to become a part of a team’s culture, it has to be modeled by the leader. That’s right. Even though I said earlier that the best kind of accountability is p...
Ironically, most leaders of meetings go out of their way to eliminate or minimize drama and avoid the healthy conflict that results from it. Which only drains the interest of employees.
Leaders who can identify, hire, and cultivate employees who are humble, hungry, and smart will have a serious advantage over those who cannot.
Scare People with Sincerity
The leader is going to have to be ready to not only light the fuse of good conflict but to gently fan the flames for a while too.
The most important principle that an executive must embrace is a desire to produce results. As obvious as this sounds, it is not universally practiced by the highest-ranking executives in many compani...
The only way for the leader of a team to create a safe environment for his team members to be vulnerable is by stepping up and doing something that feels unsafe and uncomfortable first. By getting nak...
To make meetings less boring, leaders must look for legitimate reasons to provoke and uncover relevant, constructive ideological conflict. By doing so, they’ll keep people engaged, which leads to more...
Well, strategy. The competitive landscape. Morale. The dynamics of the executive team. Top performers. Bottom performers. Customer satisfaction. Pretty much everything that has a long-term impact on t...
Well, he was clearly thinking out loud, probably someone who wants to be at practice. I love gym rats, but not just the kind who want to play one-on-one all day. I like the kids who come early and do...
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