Malcolm Gladwell Quote

Western communication has what linguists call a transmitter orientation--that is, it is considered the responsibility of the speaker to communicate ideas clearly and unambiguously. ...within a Western cultural context, which holds that if there is confusion, it is the fault of the speaker. But Korea, like many Asian countries, is receiver oriented. It is up to the to make sense of what is being said.

Malcolm Gladwell

Western communication has what linguists call a transmitter orientation--that is, it is considered the responsibility of the speaker to communicate ideas clearly and unambiguously. ...within a Western cultural context, which holds that if there is confusion, it is the fault of the speaker. But Korea, like many Asian countries, is receiver oriented. It is up to the to make sense of what is being said.

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About Malcolm Gladwell

Malcolm Timothy Gladwell (born 3 September 1963) is a Canadian journalist, author, and public speaker. He has been a staff writer for The New Yorker since 1996. He has published seven books. He is also the host of the podcast Revisionist History and co-founder of the podcast company Pushkin Industries.
Gladwell's writings often deal with the unexpected implications of research in the social sciences, such as sociology and psychology, and make frequent and extended use of academic work. Gladwell was appointed to the Order of Canada in 2011.