Measure what matters, make better decisions.
Establishment of a quarterly rolling planning regime, wherein management both sets out its revenue and expenditure requirements for the next 18 months and seeks approval for expenditure planned for th...
1. Key result indicators (KRIs) tell you how you have done in a perspective or critical success factor. 2. Result indicators (RIs) tell you what you have done. 3. Performance indicators (PIs) tell you...
A cybersecurity expert can become well versed in technical details such as conducting penetration tests, using encryption tools, setting up firewalls, and much more—and still be unable to realisticall...
A problem well stated is a problem half solved. —Charles Kettering (1876–1958), American inventor, holder of 300 patents, including electrical ignition for automobiles There is no greater impediment t...
Any decision we think we are about to make is something that can be Googled before we commit to a choice.
We need to lose less often in the fight against the bad guys. Or, at least, lose more gracefully and recover quickly.
Anything you need to quantify can be measured in some way that is superior to not measuring it at all. —Gilb’s Law
Bandwagon bias.
Bertrand Russell once said, Mathematics, rightly viewed, possesses not only truth, but supreme beauty. . . .
We know that decision makers will experience an increase in confidence in their decisions even when the analysis or information-gathering methods are found to be ineffectual. This is part of what Dawe...
Two good indicators of revealed preferences are things the people tend to value a lot: time and money. If you look at how they spend their time and how they spend their money, you can infer quite a lo...
For all practical decision-making purposes, we need to treat measurement as observations that quantitatively reduce uncertainty. A mere reduction, not necessarily elimination, of uncertainty will suff...
For all practical decision-making purposes, we need to treat measurement as observations that quantitatively reduce uncertainty.
Given a particular observation, it may seem more obvious to frame a measurement by asking the question, What can I conclude from this observation? or, in probabilistic terms, What is the probability X...
Hoshin Kanri Business Methodology The balanced scorecard had its origins in Hoshin Kanri, so it is appropriate to examine this business methodology. As I understand it, translated, the term means a bu...
If we incorrectly think that measurement means meeting some nearly unachievable standard of certainty, then few things will be measurable even in the physical sciences.
Researchers have run experiments25 showing that experts can be trained to be better at estimating probabilities by applying a battery of estimation tests, giving the experts a lot of quick, repetitive...
If you know almost nothing, almost anything will tell you something.
• If it’s really that important, it’s something you can define. If it’s something you think exists at all, it’s something you’ve already observed somehow. • If it’s something important and something u...
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