The PIs help teams to align themselves with their organization’s strategy. PIs are nonfinancial and complement the KPIs; they are shown with KPIs on the scorecard for each organization, division, depa...
Any decision we think we are about to make is something that can be Googled before we commit to a choice.
The fact is that the preference for ignorance over even marginal reductions in ignorance is never the moral high ground.
Measurement: A quantitatively expressed reduction of uncertainty based on one or more observations.
Anything currently estimated using expensive survey methods can be researched in different ways by any Internet-literate college student.
We need to lose less often in the fight against the bad guys. Or, at least, lose more gracefully and recover quickly.
Anything you need to quantify can be measured in some way that is superior to not measuring it at all. —Gilb’s Law
What makes a measurement of high value is a lot of uncertainty combined with a high cost of being wrong.
Instead of being overwhelmed by the apparent uncertainty in such a problem, start to ask what things about it you do know.
For all practical decision-making purposes, we need to treat measurement as observations that quantitatively reduce uncertainty.
One of our measurement mentors, Enrico Fermi, was an early user of what was later called a Monte Carlo simulation.
If you know almost nothing, almost anything will tell you something.
If you don’t know what to measure, measure anyway. You’ll learn what to measure.
Bertrand Russell once said, Mathematics, rightly viewed, possesses not only truth, but supreme beauty. . . .
Bandwagon bias.
Measure what matters, make better decisions.
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