We know that decision makers will experience an increase in confidence in their decisions even when the analysis or information-gathering methods are found to be ineffectual. This is part of what Dawes called the illusion of learning.
Douglas W. Hubbard
We know that decision makers will experience an increase in confidence in their decisions even when the analysis or information-gathering methods are found to be ineffectual. This is part of what Dawes called the illusion of learning.