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Daniel Goleman Quote

An artful critique focuses on what a person has done and can do rather than reading a mark of character into a job poorly done. As Larson observes, A character attack—calling someone stupid or incompetent—misses the point. You immediately put him on the defensive, so that he’s no longer receptive to what you have to tell him about how to do things better.

Daniel Goleman

An artful critique focuses on what a person has done and can do rather than reading a mark of character into a job poorly done. As Larson observes, A character attack—calling someone stupid or incompetent—misses the point. You immediately put him on the defensive, so that he’s no longer receptive to what you have to tell him about how to do things better.

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About Daniel Goleman

Daniel Goleman (born March 7, 1946) is an American psychologist, author, and science journalist. For twelve years, he wrote for The New York Times, reporting on the brain and behavioral sciences. His 1995 book Emotional Intelligence was on The New York Times Best Seller list for a year and a half, a bestseller in many countries, and is in print worldwide in 40 languages. Apart from his books on emotional intelligence, Goleman has written books on topics including self-deception, creativity, transparency, meditation, social and emotional learning, ecoliteracy and the ecological crisis, and the Dalai Lama's vision for the future.