“ 11 Tips for Building Rapport1. Adapt to the other person’s energy level.2. Assume rapport.3. Be open and friendly.4. Exude warmth and approachability.5. Find common ground or mutual agreement.6. Keep… Susan C. Young
“ Labels have always represented limitation, conformity, and narrow-mindedness to me since the human personality is multi-faceted and continuously evolving. Perhaps that is why I am so intrigued by the… Susan C. Young
“ Be on time! If you have a 15-minute appointment—keep it at fifteen minutes unless there is mutual agreement to continue. Susan C. Young
“ When you strive to become a conversational chameleon, you can more swiftly adapt to your environment and surroundings for your own safety, survival, and healthy well-being. Susan C. Young
“ Indiscretion and poor judgment not only can destroy a positive first impression, they also can have lasting negative consequences for which there is no return. Even years into the future, moments of i… Susan C. Young
“ In the overwhelming demands of daily life, you get bombarded with continuous distractions, expectations and responsibilities. Is it no wonder that you may lose touch with simple pleasures and life les… Susan C. Young
“ It can be a mean world; sadly, there is no shortage of rude people. Throughout my travels, I pleasantly discovered that if you are friendly to others, they will usually mirror the same in return. Rega… Susan C. Young
“ When you redefine something, you stretch your perception and open your mind to new ideas. You discover new meanings and get to see your previous style, behaviors, or beliefs from an expanded vantage p… Susan C. Young
“ When employees are fully engaged, they produce, contribute, and perform at higher levels. As a result, re-engaged team players bring more value to their companies and empower a positive culture. Susan C. Young
“ When change happens, you have a choice for how you are going to respond. You can either lose your composure and react impetuously or use the event or situation as a learning opportunity to shift your… Susan C. Young
“ My man Daniel sees twenty patients a day, many of whom he has never met before their appointment. With only fifteen to twenty minutes to spare, he has no choice but to use the gift of gab to connect q… Susan C. Young
“ Have you met people who are so set on exerting their position that they are oblivious to the feelings of others? That their being right is more important than being kind? We all must consider which st… Susan C. Young
“ Wise with Your Words. Speak words that support your highest good. Are your thoughts building you up or tearing you down? Notice the quality of your words—your best first impressions ride on them. Susan C. Young
“ What crucial conversations need to be readdressed in your personal and professional relationships in order for you to gain peace, clarity, and resolution? Create the space in your life to readdress wh… Susan C. Young
“ Think of a time when you felt happy, healthy, powerful, energetic, strong, confident, or serene. Step back into that memory and remember what it felt like. Breathe it, feel it, and recreate it. If yo… Susan C. Young
“ Is there something which you have lost and miss terribly? Would the quality of your life improve if you regained it? Would it make you happier or healthier? Would you be more effective, efficient, or… Susan C. Young
“ You have resources and assets simply by virtue of breathing, being safe, and being alive. In addition to these birthrights, you are hopefully blessed with time, energy, loved ones, friendships, health… Susan C. Young
“ It is not unusual for people to believe that their way is the best way—that they are right and everyone else is out-of-sync or mistaken. The divine irony is that since we are better at being ourselves… Susan C. Young
“ By taking a personal interest in other people’s lives, you are demonstrating selflessness, grace, and respect. Susan C. Young
“ Simply through the process of living life and adapting to change, you may have lost something which you once enjoyed or took for granted. Reclaim your power by speaking up, standing up, standing out,… Susan C. Young
