Walk the talk and project confidence. If at first you don’t feel confident, fake it until you make it.
Walking in alignment with your integrity will help you stay on the right track.
(n.) The state of being related by kindred, affinity, or other alliance.
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We all can give in to our inner critic. I don’t know about you, but I would never allow anyone to speak to me the way I speak to myself! I wouldn’t be their friend!
We all go through times of self-doubt, times when we may question our abilities and hope we can live up to the expectations of others.
We all know that person—the one who wakes up on the right side of the bed; the one who surely consumed a bowl of sunshine for breakfast; the one who asks how you’re doing and means it. How do they ema...
We are more likely to trust a person who is easier to read; they're easier to believe. Or we tend to think that an energetic and happy person will be more productive. Even traits such as competence, d...
We can choose how we present ourselves to the world—and we should. From a sales perspective, who would you rather work with? Someone who is friendly and amiable or someone who is stiff and unyielding?
We crave real people and are delighted when we find them.
We must remember that some hand gestures which are commonly used and widely accepted in the U.S. might be considered rude or offensive in other countries. As always, I encourage you to be mindful of h...
We prefer to be around others who bring out the best in us and make us feel good, don’t we? Customers want to do business with people who make them feel valued, appreciated, and happy.
We tend to listen to the people who believe in their own words as opposed to those who don’t. When we feel their conviction, they earn our buy-in.
We will judge others based on their behaviors with little to no understanding or regard for their beliefs or values—standards we may not know, nor typically see. When we do this, things can be taken c...
We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to contribute.
Welcome is a word to use often! Leaders who maintain an open-door policy inspire trust, teamwork, and healthier communication. They are more likely to earn respect, gain buy-in, and foster collaborati...
Well Hello Halo! It is human nature for us to make generalized judgments about a person using only a couple of traits. The Expressivity Halo Theory explains how we connect various personalities to spe...
Well-crafted and open-ended questions typically begin with What, Why, When, Who, How, and Where, all of which can prompt the most delightful of conversations.
We’ve all known the proverbial conversation hog who dominates a discussion and pays little notice to another person’s input. They’re so busy talking about themselves, we can barely slide a word in edg...
What About the Social Introvert?Perhaps you don’t want to talk! Maybe you prefer to speak only when responding to another person. If you tend to be more reserved and less gregarious, the expression on...
What Does Poor Posture Look Like?• Stiff & rigid• Slumping • Slouching• Hunched over• Rounded shoulders• Overly arched back• Stumbling• Head forwardIn sensitivity, we must be aware that many people su...
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