The upper management team had informed me that an employee that worked for me was a poor performer and would be terminated soon. This employee was clearly displaying mental health issues that were cau...
All the tools, techniques and technology in the world are nothing without the head, heart and hands to use them wisely, kindly and mindfully
He was responsible for administering an army that lacked time-tested procedures and routinized policies, so every decision became an improvisational act.
This is England, he explained. Tell someone it's a procedure, and they'll believe you. The pointless procedure is one of our great natural resources.