The South is known for its Southern Hospitality, and I feel fortunate to have grown up in such a friendly and caring culture. Our remarkable mother has always exemplified these qualities and has been...
Make a Connection to remember people’s names, —Connect their name or a feature on their face with something you already know. This connection will help anchor their name in your mind for future recall...
Going with Your GutYour natural instincts are a great barometer for a person’s trustworthiness. Listen to your gut when something feels amiss. When your natural Spidey-Sense kicks in, it may alerting...
These special people are genuinely warm, sincerely kind, and put people at ease with their inviting nature and light-hearted conversation. They are easy to talk to, easy to like, and bring a positive...
When we are deeply passionate about something, the obstacles or challenges are diminished by sheer will and desire.
We all want to be happy and feel valued. We want love, connection, respect, confidence, health, vitality, passion, kindness, and success. When you generously provide these emotions for others, you act...
Make Others Feel Important. We all have an innate desire to feel important, be special, and feel appreciated. In your words and behavior help others feel important.
A wise business practice is to become a prolific note-taker if you aren’t already. When you’ve had a great conversation or interaction with someone—whether it is on a conference call, Skype, in a meet...
It's simple. You enrich your life when you enrich the lives of others.
Along with the Law of Attraction there is also an Attractor Factor for easily building camaraderie and commonality for making a positive first impression. Seek to find:1. Shared History2. Shared Stori...
Dignity is an inherent value and human virtue which represents the best of mankind.
So, how can you move beyond awkward silence with virtual strangers to becoming new friends? By asking great questions! Once a few inquiring questions were placed, I would let them do all the talking.
Most people are familiar with the rich, resonant tones of James Earl Jones and Morgan Freeman. Their signature voices bring strength, authority, and lyrical enjoyment. Are there aspects of your voice...
We are each a work in progress—special and unique. By learning and living the Art of First Impressions, you can design a masterpiece of which you can be proud.
So, what if you are not naturally funny? Don’t get discouraged. Do your research, gather ideas, and find your fun. Seek ways to laugh. Not only will doing this provide you with new material for making...
When I was a young and aspiring speaker, I sought mentorship from a man who had been a Dale Carnegie trainer for decades. Eagerly wanting to know how to improve my stage presence and build my career,...
Is it possible to be friendly and engaging every day? Of course not. Everyone has their moments. I once read a quote from an anonymous author who said, It’s okay to have a bad day— just don’t unpack a...
The list below begins to illustrate how different personalities can be assigned to different vocal qualities . . .• Warm• Loving• Breathy• Gravelly• Dull• Nasal• Rough• Hoarse• Gruff• Melodious• Whiny...
I have noticed generational humor exists as well. Since our frames of reference and cultural influences vary, there is a lot of room for misinterpretation and the potential to not get it.
We’ve all known that one salesperson whose primary motivation in a transaction is to earn a commission—regardless of their customer’s needs. From their body language to their self-driven talking point...
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