“ Clown Around . . .Nancy Weil of The Laugh Academy gives people she meets red clown noses and shows them how to use them. Promoting laughter as a cure for stress and negativity, she makes a positive an… Susan C. Young
“ Building self-confidence is like building a muscle. Your confidence grows in response to your intensity of usage and the level of performance you require from it. If you don’t use it, you may lose it.… Susan C. Young
“ Being healthy, balanced, and positive is key to making a positive first impression. How you feel about yourself sets the tone for how other people feel about you too. Susan C. Young
“ Be mindful to love and appreciate yourself and become your own champion. This healthy and loving relationship will be felt when people meet you. Susan C. Young
“ Active Listening. Practice this skill. You enhance communication; this confirms that the message another conveys is well received and thoroughly understood. You get it! Susan C. Young
“ A simple handshake is not always a simple handshake. The way it is delivered can take on a million meanings and interpretations. As with every other form of body language and non-verbal communication,… Susan C. Young
“ *You only get one chance to make a first impression.* Ah, whatever!!! Who said you get three chances to make the second impression?!! Mokokoma Mokhonoana
“ Your Signature Sound. In music, voice value is categorized for singers, composers, and listeners. Whether a performer’s voice type is soprano, alto, tenor, baritone, or bass, they all have unique char… Susan C. Young
“ Years ago, my mentor, Mary Seals and I shared a mutual acquaintance who was successful in sales, but had a questionable reputation. I told her, I really like him, but I can’t trust him as far as I can… Susan C. Young
“ When visitors come to a worship service in my own religious tradition, a great deal depends on how warmly they are welcomed and whether they feel included or excluded by what they hear during the shor… Barbara Brown Taylor
“ When employees are motivated and love what they do you will see higher productivity, less turnover, healthier communication, increased loyalty, and a happier environment. Susan C. Young
“ When a leader nurtures an environment of trust, respect, and honesty—business soars, creativity and problem-solving are inspired, and collaboration enables people get more done in less time. Susan C. Young
“ We tend to listen to the people who believe in their own words as opposed to those who don’t. When we feel their conviction, they earn our buy-in. Susan C. Young
“ To touch or not to touch . . . that is the question. Handshakes, hugs, and other touching all have their appropriate space and place. The key to success in this area is to know when, where, and how to… Susan C. Young
“ To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes milk). These… Susan C. Young
“ To make a positive first impression, where is the best place to wear a nametag? Since we shake hands with our right hand, placing your nametag on the right side of your body will make it quickly visib… Susan C. Young
“ To call certain people, such as your boss, teachers, professors, doctors, your parent’s friends, etc. by their first names might be considered disrespectful. It is best to err on the side of caution u… Susan C. Young
“ There will be times when you would be wise to err on the side of caution. And rather than making a magnificent misstep, zip your lip and bite your tongue for personal and professional self-preservatio… Susan C. Young
“ The bottom line is that, as human beings, we all crave belonging and connection. This only happens when trust is established and continuously cultivated. Susan C. Young
“ Strengthen your first impressions by making the intentional effort to first earn people’s trust, and rapport will naturally follow. Susan C. Young