Years ago, my mentor, Mary Seals and I shared a mutual acquaintance who was successful in sales, but had a questionable reputation. I told her, I really like him, but I can’t trust him as far as I can...
When people are not passionate about their goals, everything is more of a struggle.
When employees are motivated and love what they do you will see higher productivity, less turnover, healthier communication, increased loyalty, and a happier environment.
When an employee, a team, or a company is passionate about their products and services, I am more inclined to bring them my business. Aren’t you?
We tend to listen to the people who believe in their own words as opposed to those who don’t. When we feel their conviction, they earn our buy-in.
To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes milk). These...
To make a positive first impression, where is the best place to wear a nametag? Since we shake hands with our right hand, placing your nametag on the right side of your body will make it quickly visib...
Strengthen your first impressions by making the intentional effort to first earn people’s trust, and rapport will naturally follow.
Sometimes we meet folks who appear rather plain, yet when they speak from a heart of service, love, compassion, and wisdom, they instantly become respected favorites.
Mary Kay Ash, the founder of the Mary Kay Cosmetic empire, taught her teams that most people have a sign hanging around their necks that says, Make me feel special. Answer that need in others through...
Discretion is the Larger Part of ValorDiscretion represents both your personal self-respect and the respect you have for other people. A discreet person has the wisdom to differentiate between good an...
Discretion & Good Judgment . . .The flagrant lack of decorum, reckless behavior, and poor judgment exhibited in our world today continues to astound. Even those who never dreamed they’d be caught in t...
Confidence is silent, cool, self-assurance.
Attitude. Personality. Mindset. Spirit. Essence. Perspective. Regardless of how you define your state of being, your mental, intellectual, emotional, and spiritual approaches are the basis for your ex...
As soon as someone believes you cannot be trusted, you are stopped dead in your tracks. Whether this perceived loss of trustworthiness is true or false, the perception alone can be damaging.
As a lifetime people pleaser, I remember trying to mold myself into the person I thought other people wanted me to be—all for the sake of being liked and accepted. It caused more pain than gain.
Animation. Enthusiasm. Sincerity. Excitement. Acceptance. Have I just described your family dog? You’re happy to see him because he is so happy to see you. It is no wonder dogs are called Man’s Best F...
All in Good Time. The ancient Buddhist saying shares, When the student is ready, the master will appear. When the timing is right, lessons are learned and miracles can happen. However, when the timing...
Admittedly, there will be times when you must interact on a superficial level and adjust your behavior to fit in, go along and get along.
13 Ways to Make Other People Feel Important1. Ask people questions about themselves, their interests, their families, their passions and their lives. 2. Catch people doing things right, pat them on th...