Early in my sales career, various sales trainers taught our teams how to use matching and mirroring to build rapport and earn trust with our clients. When done well, it would inevitably help us improv...
Do you see dignity & grace as a state of emotional and spiritual being or a physical projection of courage and class? Perhaps they describe both.
Dignity is an inherent value and human virtue which represents the best of mankind.
A wonderful place to start is to seek role models who exemplify this way of being and try their style on for size.
Self-confident people are mindful about spending their time, energy, and interests on things that truly matter.
Your integrity is your personal code of honor and has the power to build your reputation or destroy it, establish credibility or crumble it—in one swift move.
Your body language continuously communicates for you, whether you are aware of it or not. Are your intended messages being well conveyed?
These special people are genuinely warm, sincerely kind, and put people at ease with their inviting nature and light-hearted conversation. They are easy to talk to, easy to like, and bring a positive...
The next time you have a high-stakes meeting, a presentation, or an important social engagement, practice power posing beforehand to potently and powerfully impact your confidence.
The Broaden-and-Build Theory in Positive Psychology suggests that positive emotions initiate upward spirals of positivity which contribute to our optimal well-being. It is no wonder positive people ar...
Punctuality has been called a homely, but solid virtue. Although it is not fancy, it is a strong reflection of a person’s character.
Just as your body has self-regulating mechanisms, like perspiring to cool you down and shivering to warm you up, you can regulate your emotions according to the circumstances. You can abstain from ove...
In sales, this tactic comes across as pushy, arrogant, and uncaring. It doesn’t have to be this way. Admittedly, it may take great restraint to resist the temptation to dominate a conversation, but wh...
If you can establish yourself in the community as a giver, those people with whom you associate yourself will extend your branding far beyond you.
Find Your Funny Bone . . .Life provides plenty of material for things for you to laugh at. Seek irony, coincidence, and the abundance of simple humor in life’s little absurdities.
Brian is a deeply compassionate man who was sad to learn that his work colleague, Tom, had lost his 17-year-old daughter to a drug overdose. When Tom returned to work weeks later, Brian approached him...
You Need To Gauge, To Engage.
Your level of education speaks on your behalf. It demonstrates your ability to establish a clear vision, prioritize your goals, and honor your commitments. Oh yeah, did I mention it also makes you sma...
You can re-design your life, learn a new skill, update your appearance, offer a new service, or even change your attitude.
When you graciously accept something from someone else, you are giving to them in return. By accepting their gift, you're allowing them to act upon what is in their heart.