Top By Susan C Young Quotes

How can you build credibility without grandstanding as you strive to stand apart from the crowd?

How do you know when to advance the conversation or when there's something still unresolved? When you are situationally aware, you watch the body language and notice the cues that are given to you. Li...

I know that trying to begin a new habit may be uncomfortable, inconvenient, or challenging. However, when the goal is to feel terrific, isn’t it worth your consideration?

If you want to impress someone with how much you know, the best thing you can do is talk to them about . . . them. People typically love to share their stories and are delighted when others show genui...

Instant chemistry feels great! It is a raw, organic emotion. The art and science of relationship chemistry is still a mystery to me, but it is always a delight when it happens. You certainly know when...

Just Show Up. Guess what? Being in the right place at the right time can’t happen without your first showing up. Companies have been started, marriages made, friendships found, careers created, and op...

Life rewards action. To get from where you are now to where you want to be requires forward movement and momentum. Although you may already know what it takes to bridge the gap, simply knowing what to...

Many hospitality companies follow the 5 and 10 Rule, whereby when a customer is within ten feet of the employee, they should provide acknowledgement with eye contact and a genuine smile. When the cust...

Prepare yourself well by learning how to be more mindful in each interaction. The effort you put forth to gain insight will empower you to make a better impression on others, while enriching your oppo...

Presenting Mix, Mingle & Glow in a social context is a lovely way to describe how you can make a great first impression by taking the initiative to help other people shine. Think of the times when you...

Since nothing stays the same, the great news is that, at any moment, you have the ability and power to move the needle in the direction of your dreams and create a brand that best represents you.

Smiling and Expressions of Emotion. A genuine smile is inviting, contagious, and encouraging. People do read a book by its cover and your expressions provide a glimpse for what they’ll find inside.

Smiling reduces blood pressure by lowering the stress-inducing hormones, such as adrenaline and cortisol. As my mother, who is now in her eighties, navigates the challenges of aging, her mantra has be...

Strategic CommonalitySocial media has capitalized on helping people find others who share their similar interests, shared experiences, and common passions. With social media, we are easily able to tar...

Take steps to be humble, sincere, and authentic, and apologize if necessary. If a relationship is valuable to you, it is worth your concern and effort to make it right.

The Law of Attraction simply states: What you think about, you bring about. Whatever you focus on will expand and attract more of the same. Whatever you are putting out there is usually what you are g...

To cultivate bravery and courage, may the Force be with you. Whether you fortify yourself with a positive mental attitude, affirmations, faith in God, prayer, and meditation, or an innate sense of per...

Trust and rapport are the connective tissue for gaining and maintaining healthy relationships. They provide people with the comfort and reassurance that they are doing business with an organization wh...

UN-Impressives• Lying.• Bragging.• Gossiping.• Cursing and using foul language.• Making self-deprecating comments.• Regularly expressing worry and anxiety.• Criticizing and condemning people and situa...

We are more likely to trust a person who is easier to read; they're easier to believe. Or we tend to think that an energetic and happy person will be more productive. Even traits such as competence, d...