Top By Susan C Young Quotes

There are new habits you can adopt starting NOW that make you approachable and encourage other people to engage with you.

What saps your energy and drains your strength? If it makes you feel bad on the inside, it will make those around you feel bad too! Don’t be the energy vampire whom people want to avoid.

The Service Mindset. When I began my real estate career at the age of twenty-two, I had a fresh Bachelor’s Degree in Marketing in one hand and ‘a tiger by the tail’ in the other. I was on a mission to...

You can shift other people's attitudes by shifting your own. When people project rudeness, impatience, and intolerance they attract the same in return. If someone looks like they are having a difficul...

Active listening is one of the best services a company can provide.

Are you the one who strives to brighten other people’s days or are you the one waiting for others to do that for you? These are choices that can and do make a huge difference in the value you bring to...

Your heightened awareness of their perceptions, experiences, emotions, and personality styles can reveal why they feel the way they do so that you can choose your responses wisely and compassionately.

From a leadership lean, are you the BOSS that creates fear and rules with an iron fist or are you a LEADER who listens and connects with your team members to create a culture where collaboration and c...

Take the Initiative. Be proactive. If you want to rock your relationship results, it is going to take action, effort, initiative, and choosing to get in the game—so, step up, step out, and show up!

Whether you are in business or simply want to be remembered positively, frankly consider these things: What makes you feel special and significant? What makes you unforgettable? When people see or thi...

The elegance of etiquette is a timeless expression of class which transcends social status, demographics, educational level, and ethnicity. Good manners say more about you than the person who is on th...

Voice Value. Your voice makes a first impression. Is your voice coming across as smart, friendly, and positive or ignorant, rude, and negative? The way you deliver the words is your vocal image.

By becoming aware of the differences and developing an understanding of each person’s uniqueness, you will improve your interactions to make more positive first impressions.

Meeting someone for the first time has significance, but for some people, the awkwardness can be so great that they avoid a conversation altogether. The person who may be shy, introverted, or afraid o...

Put yourself in the driver seat by designing the best attitude possible to help you get where you need and want to go.

Dressing appropriately in one venue may be highly inappropriate in another. Yet every day we see a lack of modesty and taste, regardless of how uncomfortable it makes others feel.

You wear your attitude. It is highly visible to every person you meet and shows up in the way act, live, and love.

Memory Makes Magic HappenHave you ever been away from someone for a while and when you are reunited after a long absence, they ask about something or someone whom you talked about previously? My frien...

Poised Positioning• Be mindful of how you use your body to communicate.• Be fully present in the moment.• Be thoughtful and gracious in your actions.• Be fluid and elegant in your movements.• Express...

Exaggerating Your GesturesHave you ever walked through a door and been jumped on by an over-enthusiastic dog with big paws who practically knocked you down? Some people have that effect. Being too fla...