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Tom Peters Quote

For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce.

Tom Peters

For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce.

Tags: technology, change, driving, tools

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About Tom Peters

Thomas J. Peters (born November 7, 1942), an American writer on business-management practices, became best-known for his 1982 book In Search of Excellence (co-authored with Robert H. Waterman Jr.)