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Tim Ferriss Quote

Serving the customer (customer service) is not becoming a personal concierge and catering to their every whim and want. Customer service is providing an excellent product at an acceptable price and solving legitimate problems (lost packages, replacements, refunds, etc.) in the fastest manner possible. That’s it.

Tim Ferriss

Serving the customer (customer service) is not becoming a personal concierge and catering to their every whim and want. Customer service is providing an excellent product at an acceptable price and solving legitimate problems (lost packages, replacements, refunds, etc.) in the fastest manner possible. That’s it.

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About Tim Ferriss

Timothy Ferriss (born July 20, 1977) is an American entrepreneur, investor, author, podcaster, and lifestyle guru. He is known for his 4-Hour self-help book series—including The 4-Hour Work Week, The 4-Hour Body, and The 4-Hour Chef—that focused on lifestyle optimizations, but he has since reconsidered this approach. He also supports scientific research into psychedelic treatments.