Steve Krug Quote

The main thing you need to know about instructions is that no one is going to read them—at least not until after repeated attempts at muddling through have failed.

Steve Krug

The main thing you need to know about instructions is that no one is going to read them—at least not until after repeated attempts at muddling through have failed.

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About Steve Krug

Steve Krug (*1950) is a UX (User Experience) professional based in Chestnut Hill, Massachusetts. He is best known for his book Don't Make Me Think about human-computer interaction and web usability, which is in its third edition with over 600,000 copies in print. He also heads a one-man consulting firm called Advanced Common Sense. Krug offers in-house workshops where he teaches do-it-yourself usability testing and provides targeted advice to clients on web usability strategies. Krug published Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems in 2009.