Robert M. Pirsig Quote

An untrained observer will see only physical labor and often get the idea that physical labor is mainly what the mechanic does. Actually the physical labor is the smallest and easiest part of what the mechanic does. By far the greatest part of his work is careful observation and precise thinking. That is why mechanics sometimes seem so taciturn and withdrawn when performing tests. They don’t like it when you talk to them because they are concentrating on mental images, hierarchies, and not really looking at you or the physical motorcycle at all. They are using the experiment as part of a program to expand their hierarchy of knowledge of the faulty motorcycle and compare it to the correct hierarchy in their mind. They are looking at underlying form.

Robert M. Pirsig

An untrained observer will see only physical labor and often get the idea that physical labor is mainly what the mechanic does. Actually the physical labor is the smallest and easiest part of what the mechanic does. By far the greatest part of his work is careful observation and precise thinking. That is why mechanics sometimes seem so taciturn and withdrawn when performing tests. They don’t like it when you talk to them because they are concentrating on mental images, hierarchies, and not really looking at you or the physical motorcycle at all. They are using the experiment as part of a program to expand their hierarchy of knowledge of the faulty motorcycle and compare it to the correct hierarchy in their mind. They are looking at underlying form.

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About Robert M. Pirsig

Robert Maynard Pirsig (; September 6, 1928 – April 24, 2017) was an American writer and philosopher. He is the author of the philosophical novels Zen and the Art of Motorcycle Maintenance: An Inquiry into Values (1974) and Lila: An Inquiry into Morals (1991), and he co-authored On Quality: An Inquiry Into Excellence: Selected and Unpublished Writings (2022) along with his wife and editor, Wendy Pirsig.