“ We have a relationship with our customer, and that relationship translates into sales. Richard Hayne
“ Each brand leader is focused on ensuring that the brand relationship with its customer is strong and differentiated. To accomplish this differentiation, we plan to offer her even more unique product a… Richard Hayne
“ Quite frankly, the Urban brand organization became too siloed, with too little communication across functional areas. The great creativity that has been the hallmark of our success became stifled. Richard Hayne
